Privacy policy

Effective Date: 01/01/2024

Last Updated: 01/01/2024

Face Of The West ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

We collect various types of personal information from you, including:

Contact Information: Name, email address, phone number, and mailing address.
Demographic Information: Age, gender, preferences, interests, and location.
Usage Information: How you interact with our website and services, including IP address, browser type, and access times.
Transactional Information: Purchase history, payment details, and any communications or interactions with us.

2. How We Use Your Information

We use your personal information for the following purposes:

Marketing Communications: To send you newsletters, promotional offers, and other marketing communications that we believe may be of interest to you.
Personalisation: To tailor our marketing messages and website content to your preferences and interests.
Customer Support: To provide support, respond to inquiries, and fulfill your requests.
Service Improvement: To understand your use of our services, improve our offerings, and develop new products and services.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: When you provide us with your information for marketing purposes, you consent to our use of your information in accordance with this Privacy Policy.
Legitimate Interests: We may process your information for our legitimate business interests, such as improving our services and enhancing our marketing efforts, provided these interests do not override your rights.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. We may share your information with trusted partners for the following reasons:

Service Providers: To assist us in marketing, analytics, payment processing, and customer support.
Legal Requirements: If required by law or in response to legal requests.
Business Transfers: In connection with a merger, acquisition, or sale of our assets.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Rectify: Correct any inaccuracies in your personal information.
Erase: Request deletion of your personal information under certain circumstances.
Restrict: Limit the processing of your personal information.
Object: Object to the processing of your personal information for direct marketing purposes.
Withdraw Consent: Withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at [Contact Email].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.

If you have any questions or concerns about this Privacy Policy, please contact us at:

Face Of The West
8/67 Elm Park Drive, Hoppers Crossing
VIC, 3029
Email: info@facesofgroup.com